Salesforce Administrator

As a Salesforce Administrator, you are part of the Benelux Sales Operations Team. You have a passion for taking the Salesforce environment to the next level. With your knowledge and experience, you are responsible for the daily management, optimization, and support of the Salesforce environment. This role ensures that users can work efficiently and that the platform aligns with business processes.

In addition, you have a natural interest in serving as a link between the business and the Salesforce development team, translating the organization’s needs into the adjustments and developments required in the Salesforce environment.

This role offers you the opportunity to grow into the position of Salesforce Business Analyst within the organization.

What are you going to do?

• Manage users, profiles, roles, permissions, and security settings within the Salesforce environment;

• Maintain and improve automations (Flows, Validation Rules, Approval Processes);

• Create and maintain reports and dashboards;

• Support end users and key users with questions and issues;

• Carry out system updates, test new functionalities, and manage change processes;

• Document configurations and procedures;

• Collaborate with developers, consultants, and other stakeholders;

• Provide guidance and direction in implementing AI applications within the Salesforce environment (a plus).

Key stakeholders in your role include:
Teams such as Sales, Marketing, Customer Success Management, Finance, and Operations, as well as (executive) leadership colleagues.

Requirements:

• Minimum of 3–6 years of experience as a Salesforce Administrator;

• Higher professional education (HBO) level of thinking and working;

• Experience with Sales Cloud and/or Service Cloud;

• Familiarity with declarative tools such as Flow Builder, Process Builder, Reports & Dashboards;

• Experience with data quality, data imports/exports (Data Loader);

• Experience or knowledge in implementing AI in the Salesforce environment (preferred);

• Certification: Salesforce Certified Administrator (required), Advanced Administrator (preferred);

• Experience with SQL, Power BI, and AI tools is a plus;

• Strong command of both Dutch and English; French is a plus;

• Experience in a commercial organization, preferably in a B2B or SaaS environment;

• Comfortable working in a fast-changing and international environment.

What do you bring?

• Strong analytical and problem-solving skills;

• Customer-oriented mindset;

• Proactive, structured, independent, and self-starting;

• Willingness to continuously learn and stay up to date with Salesforce updates;

• Strong communication skills, able to translate data into understandable insights;

• Skilled in stakeholder management, from Sales Representatives to Country Managers;

• Hands-on mentality combined with strategic thinking skills;

• Ambition to grow into a broader Salesforce Business Analyst role.

What Altares – Dun & Bradstreet offers you:

A challenging position with excellent career growth opportunities. You will have the chance to develop into an experienced Salesforce Business Analyst.
Of course, we also offer great benefits!

• An attractive salary, holiday allowance, and a 13th-month bonus;

• A company laptop;

• Hybrid working: partly in the office, partly from home;

• Eco vouchers: €250 per year (reference period 1/06 – 31/05) and hospitalization insurance (DKV);

• 2 days of volunteer work;

• Disability insurance (income protection via AG Insurance);

• An innovative work environment in a data-driven company;

• Access to LinkedIn Learning and internal training programs;

• An attractive pension scheme;

• And of course, a pleasant working atmosphere with great colleagues.

Are you already interested in the Salesforce Administrator position? Apply as soon as possible and don’t forget to include your motivation letter!

If you have any questions about this vacancy, let us know!

Altares Dun & Bradstreet does not accept unsolicited CVs from external recruiters.