OTI Administrator at Altares - Dun & Bradstreet
As an OTI administrator you will take part of the Benelux Order to Invoice (OTI) team responsible for billing administration and sales order processing activities for the Benelux; located in Rotterdam.
Responsibilities will include Validation, Processing and Reporting of all sales orders. As well as other Order to Cash (OTC) activities and the relating documentation.
Main Responsibilities
Order review onto CRM system (Salesforce) & various spreadsheets
Review completeness of Order and Contract related documentation
Order to Invoice internal Mailbox queries /Ad-hoc, including Customer Analysis
Account Maintenance – suspend, drop, area updates, extensions
Provide usage specifications to Collections department for invoice details required by customers
Submit customer access requests to Customer Service and Customer Care (collecting Proof-of-Deliveries)
Revalidations of units to customers contract subscriptions upon review of contract + policy
Releasing orders from peer to peer hold once validated that processed correctly
Ad-hoc reporting - business case rejections/missed cut off – internal policies
Monthly over usage billing for all customers
Order Indexing/Validation/Rejection/Processing
Focussing on continuous improvement
Validate approvals – sales policy
Issuing internal sub numbers for D&B colleagues
Key Requirements
Experience of billing processes and Sales Order processing is a plus
Competent Excel skills – experience of automated Zuora system advantageous
Able to communicate effectively, both verbal and written
Deadline driven within a commercially oriented environment
Very good attention to detail and time management/organisational skills
Adopts a service mentality in supporting the team as a service provider to internal and external customers
Languages Required: Dutch and English
What do we have to offer?
A challenging position with excellent career opportunities.
In addition, we also have good conditions!
An attractive salary, holiday pay and a 13th month;
A laptop;
Hybrid working: partly in the office, partly from home;
An innovative working environment in a data-driven company;
A modern office at an iconic location in the heart of Rotterdam;
Access to LinkedIn Learning and internal training;
An attractive pension plan;
Unlimited access to the swimming pool and fitness room;
A mobility plan: travel allowance for public transport, bicycle or scooter and even a kilometre allowance for walking to work;
A pleasant working environment with great colleagues.
And finally! We have a “party committee” Fun & Bradstreet that regularly organizes drinks, sporting events and other fun team outings.
Are you interested in the position of OTI Administrator? Please apply as soon as possible and we may be in touch soon!
If you have a question about this vacancy, let us know!
Altares Dun & Bradstreet does not accept unsolicited resumes from external recruiters.
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Hi, my name is Thirza and I'm the HR Recruiter at Altares. For questions about this position, or other things you'd like to ask me, feel free to reach out.
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Altares has been awarded the 'Great Place to Work' certification. This means that we prioritize a good, healthy work-life balance and are willing to go the extra mile for our employees.
At Altares Dun & Bradstreet, we place a high value on personal growth and development. Throughout the year we have various pathways to get the best out of yourself. For example, we have a Young Talent Program in which we give talented colleagues the opportunity to develop further in the workplace. We also have a Leadership Development Program. Here (new) leaders learn how they can best stimulate their team and achieve good results together. Guest speakers are also regularly invited to various teams and there are regular events.
"My colleagues are my 2nd family, I spend a lot of time with them at work, but also after work. We from customer service have this thing called: “Ik kom bij je eten”. Due to mixed culture we cook for each other and we bring it to work to eat all specialties together."
Heather – Lee Ruiz – Koense, Customer Service Specialist Benelux
